Our Privacy Pledge
This Privacy Policy describes the information we may gather regarding your interactions with our websites, events, related publications, and services (“personal data”) and how we might utilize that personal data. It also explains the methods by which we and our service providers may (subject to required consents) track your online activities to provide tailored advertisements, marketing materials, and other personalized services. This Privacy Policy further informs you on how you can check the accuracy of your personal data and how to request updates or deletions.
This Privacy Policy is applicable to all websites managed by Exporta Publishing & Events Ltd (as mentioned on the specific website).
This privacy statement does not encompass the actions of third-party entities, and you should refer to the privacy policies of those third-party sites for details on how your information is utilized by them.
For any inquiries regarding this Policy and our privacy practices, please send an email to [email protected] or write to the Data Protection Officer at Exporta Publishing & Events Ltd, 4 Hillgate Place, London, SW12 9ER, United Kingdom. Alternatively, you can call our London headquarters at +44 (0) 20 8673 9666.
About Us
Founded in 2002 and located in London and Singapore, Exporta Publishing & Events Ltd is the foremost trade and trade finance media company globally, providing information, news, events, and services for entities and individuals engaged in international trade.
Our primary business activities include:
- Business-to-Business financial publishing. We offer various products and services focused on international commodities, export, supply chain, and trade finance markets, including magazines, newsletters, and electronic information and data.
- Organizing seminars, conferences, training courses, and exhibitions for the finance sector.
Exporta Publishing & Events Ltd is registered in the United Kingdom under company number 4407327 | VAT Registration: 799 1585 59.
Data Protection Policy
This Data Protection Policy elucidates when and why we gather personal information from individuals visiting our website, how we employ it, the conditions under which we may share it with others, and the measures we take to ensure its security.
Why do we collect information from you?
Our primary aim in collecting personal data from you is to provide an enjoyable, customized experience while allowing us to deliver services and features that cater to your needs.
We gather certain personal data from you, which you provide when accessing our Site and/or registering or subscribing for our offerings. However, we also allow you to access the home pages of our Sites without registering or revealing personal data.
We may also collect personal data from other group companies where you have shared your information through their websites (for example, Exporta Publishing & Events Ltd and subsidiaries, per the purposes stated below). If we find that such personal data has been provided to any of the Sites, we will promptly remove that information.
The Purpose of This Policy
This Data Protection Policy ensures that Exporta Publishing & Events Ltd:
- Complies with data protection legislation and follows best practices.
- Safeguards the rights of employees, customers, and partners.
- Maintains transparency regarding how it stores and processes individual data.
- Protects itself against potential data breaches.
This Policy is subject to modifications, so please revisit this page occasionally to confirm that you are satisfied with any changes. By using our website, you agree to abide by this Policy.
Regulatory Compliance
The Data Protection Act 1998 outlines how organizations, including Exporta Publishing & Events Ltd, must gather, manage, and store personal information. These regulations are applicable whether data is stored electronically, on paper, or in other formats. To adhere to the law, collected personal information must be safely stored, not unlawfully disclosed, and fairly utilized.
The Act is supported by eight essential principles mandating that personal data must:
- Be processed fairly and lawfully.
- Be collected only for specific, lawful purposes.
- Be sufficient, pertinent, and not excessive.
- Be accurate and maintained up to date.
- Not be retained longer than necessary.
- Be processed following the rights of data subjects.
- Be secured appropriately.
- Not be transferred outside the European Economic Area (EEA) unless the third country ensures an adequate level of protection.
How We Collect Your Information
We obtain information about you when you engage with our website, including when you reach out regarding products and services, register for an event, subscribe to eNewsletters, or sign up for a trial of our GTR magazine/website.
Types of Personal Data We Gather and Their Uses
1. Customer Services and Administration
On certain Sites, Exporta Publishing & Events Ltd collects personal information such as your name, job title, department, company, email, phone number, and work/home address to register you for specific content, subscriptions, and events. Additionally, we may store information like IP address and page analytics, detailing which pages are accessed, by whom, and when.
This information is utilized to manage and deliver the products and/or services you have requested, to operate our Sites efficiently, enhance our service to you, and maintain records of our business transactions and communications. By using the Sites and submitting personal information during registration, you agree to our collection, retention, processing, and use of your information (including personal information) for the purposes of providing you with Site services and developing our business, which encompasses (without limitation) the goals described in the paragraphs below.
2. Monitoring Site Usage
In connection with our Site services, if you post information or materials on our Site, we may access and monitor any content you upload or input, including in password-protected areas. Subject to necessary consents, we may also track and record the various Sites you visit and actions taken thereon, such as content viewed or searched. If you are a registered user (e.g., subscriber or trial participant), logging in places a cookie on your device, enabling access to exclusive content and services.
Once logged in, your actions, such as viewing an article, will be recorded (subject to necessary consents). We may utilize technology or a service provider for this purpose. This information may be employed for one or more of the following objectives:
- To fulfill our commitments to you;
- To enhance the efficiency, quality, and design of our Sites and services;
- To identify the most-read articles, features, and services;
- To ensure compliance with our terms and conditions of use, e.g., to verify that you are acting within the limits of your user license;
- For marketing purposes (subject to your right to opt-in and opt-out of specific marketing communications) – see paragraph 3 below;
- For advertising purposes, although information used for these purposes doesn’t personally identify you. See paragraph 5 below for further details;
- To protect or fulfill our legal rights and obligations; and
- To facilitate communication and interaction between our journalists and you regarding content you may share on our Sites.
Please refer to paragraph 5 below for additional information regarding cookies and similar technologies, including a link to manage them.
3. Marketing
Some of the personal data collected under paragraphs 1 and 2 may be used by us to contact you by email, telephone, or post to send information or promotional materials about our and our affiliates’ products and/or services.
We provide you with the option to opt-out of marketing communications. Further details can be found on the applicable Site and in the footer of each marketing communication sent by us, our affiliates, or service providers. See also the “Consents and opt-outs” section below. We will not share your information with third parties for marketing purposes.
4. Profiling
We may analyze your personal information to create a profile of your interests and preferences, allowing us to contact you regarding relevant information.
5. Cookies and Similar Technologies
All our Sites utilize cookies and similar technical tools to gather information about your access to the Site and the services we provide.
What Is a Cookie?
When visiting some sites, your computer receives a cookie. Cookies are text files identifying your computer to servers. They do not identify individual users but only the computers in use.
Many sites do this every time a user visits, tracking traffic flow, recording the sections of the site visited, and the duration of each visit.
Users can configure their computers to accept all cookies, be notified when cookies are issued, or refuse cookies altogether. Choosing not to receive cookies may prevent specific personalized services offered by Exporta Publishing & Events Ltd from being available to that user.
Why Do We Use Cookies?
- Log In – When we provide login mechanisms for site users, a cookie is created at login and lasts for the user session. Each cookie contains solely a unique reference number (no personal information), used to confirm your authorization.
- Analytics – We use cookies to track website traffic, informing us if you have previously visited our site to achieve accurate figures for new versus returning visitors.
Find and Manage Your Cookies
Major browser providers offer guidance on setting up their privacy and security functions. For technical support regarding a specific browser/version, please consult the provider or their website for further information:
www.microsoft.com / www.mozilla.com / www.apple.com / www.opera.com / www.aol.com / www.netscape.com / www.flock.com / www.google.com.
We May Use Cookies To:
- Remember your previous use of the Site, allowing us to identify unique visitors to various parts of the Site and ensuring adequate capacity for the user volume while maintaining site performance.
- Remember your login session, aiding navigation across pages on the Site;
- Store your preferences or user credentials, eliminating the need for repeated input during visits;
- Personalize layout elements and/or content of Site pages for you;
- Record activity on our Sites to better understand user engagement, enabling tailored content, services, and marketing;
- Gather statistical data about how you utilize the Site, facilitating improvements;
- Collect information about your page visits and information from other sites to categorize you into a “market segment.” This data is gathered by referencing your IP address, which may include your general location and your internet service provider’s name.
Most web browsers automatically accept cookies. However, if you prefer, you can alter your browser settings to prevent this or to notify you each time a cookie is set. Further information about cookies and blocking cookies using various browsers can be found at www.allaboutcookies.org. Please note that blocking or deleting cookies may limit your ability to fully utilize the Site.
6. Email Monitoring
Email tracking allows monitoring of delivery to subscribers who have opted-in to receive marketing emails from GTR, including GTR Africa, GTR Asia, GTR Americas, GTR Europe, GTR Mena, GTR eNews, third-party emails, and GTR Ventures.
Why Do We Track Emails?
To enhance our understanding of user needs, we track responses, subscription behaviors, and engagement metrics associated with our emails—for instance, identifying the most clicked links in newsletters. This tracking helps us analyze user journeys through data such as open rates, click-through rates, bounces, and unsubscribes. Any additional purposes for which Exporta Publishing & Events Ltd intends to use your personal data will be communicated to you, and your personal data will not be utilized for those purposes without your prior consent.
How Do We Track GTR eNewsletters?
We employ pixel GIFs, or “pixel tags”—small image files embedded in our emails. Whenever that image is downloaded from our servers, the email is registered as opened, providing a timestamp for the opening along with the recipient’s IP address.
7. Consents and Opt-Outs
You can provide consent to opt-out of any or specific uses of your data as indicated above by:
- Indicating your preferences at the time data is collected on the relevant Site;
- Notifying us via email, mail, or phone;
- Updating your preferences on the respective Site or eNewsletter (unsubscribe and preference options are available in the footer of each eNewsletter).
For instructions on managing cookies and similar technologies, see paragraph 5 above. Any questions regarding consents and opt-outs should be directed via email to [email protected] or in writing to the Data Protection Officer at Exporta Publishing & Events Ltd, 4 Hillgate Place, London, SW12 9ER, United Kingdom. You may also contact our London headquarters at +44 (0) 20 8673 9666.
8. Disclosures
Information collected at one Site may be shared among Exporta Publishing & Events Ltd and other affiliated companies for the purposes stated above.
We may transfer, sell, or assign any of the information described in this Policy to third parties as a result of a sale, merger, consolidation, change of control, asset transfer, or reorganization of our business.
9. Public Forums, Discussion Boards, and Blogs
Some of our Sites might include message boards, blogs, or other user-generated content facilities. Participants should exercise caution when deciding to disclose personal information in these areas, as any information shared becomes public.
10. Data Outside the EEA
Internet services are globally accessible, so the collection and transmission of personal data are not confined to a single country. Exporta Publishing & Events Ltd may transfer your personal data for the aforementioned purposes to third parties potentially located outside the European Economic Area with differing data protection levels. However, we implement necessary measures to ensure your data is handled reasonably, securely, and consistently with this Privacy Statement during transfers.
Who Has Access to Your Information?
Confidentiality and Security of Your Personal Data
We are dedicated to safeguarding the data you provide and will take reasonable precautions to protect your personal data from loss, misuse, or alteration.
However, note that transmitting information over the internet is not completely secure. Although we will strive to protect your personal data, we cannot guarantee the security of information transmitted to our Site; any transmission is at your own risk. Once we receive your information, we will employ strict procedures and security features described earlier to prevent unauthorized access.
We have instituted information security policies, rules, and technological measures to shield the personal data under our control from:
- Unauthorized access.
- Improper use or disclosure.
- Unauthorized modifications.
- Unlawful destruction or accidental loss.
All employees, contractors, and data processors (those processing your personal data on our behalf for the purposes listed above) who have access to and are involved in processing your personal data are bound by confidentiality obligations and are prohibited from using it for purposes other than to perform the services they provide to us.
Responsibilities
Everyone affiliated with Exporta Publishing & Events Ltd bears some responsibility for ensuring data is collected, stored, and handled properly. Each team managing personal data must adhere to this Policy and data protection principles. However, those with key responsibilities include:
The board of directors holds ultimate accountability for ensuring Exporta Publishing & Events Ltd meets its legal obligations.
Name of Data Controller:
The Data Controller is Exporta Publishing & Events Ltd. Exporta Publishing & Events Ltd is subjected to the UK Data Protection Act 1998 and is registered with the Information Commissioner’s Office in the UK.
How to Access, Update, and Erase Your Personal Information
If you wish to know whether we are retaining personal data about you, or if you have a query concerning our privacy policy or your personal data held by us regarding any of the Sites, you can reach the Data Protection Officer via:
- By writing to: Data Protection Officer, Exporta Publishing & Events Ltd, 4 Hillgate Place, London, SW12 9ER, UK
- Telephone: +44 (0) 20 8673 9666
- Email: [email protected]
Upon request, we will furnish you with a readable copy of the personal data we hold about you. We might ask for proof of your identity and could charge a nominal fee (not beyond the statutory maximum) to cover administrative costs and postage.
Exporta Publishing & Events Ltd allows you to question the data we hold about you, and when appropriate as per applicable laws, you may request that your personal information be:
- Erased;
- Rectified or amended;
- Completed.
Disclosing Data for Other Reasons
Under certain conditions, the Data Protection Act permits personal data disclosure to law enforcement without the consent of the data subject. Under these circumstances, Exporta Publishing & Events Ltd will comply with the request for data; however, the Data Controller will ensure the legitimacy of the request, often seeking counsel from the board and the company’s legal advisors when necessary.
Changes to This Privacy Statement
We will periodically update this Privacy Statement to reflect new legislation, industry practices, changes within group companies, and feedback from customers. We encourage you to regularly review this Privacy Statement to stay informed about how we are protecting your personal data.
Providing Information
Exporta Publishing & Events Ltd aims to ensure individuals are aware of their data processing and understand:
- How the data is utilized.
- How to exercise their rights.
To support this goal, the company maintains a privacy statement outlining how individual data is processed. This statement is available upon request and is accessible on the company’s website.
Review of This Policy
We conduct regular reviews of this Policy. This Privacy Statement was last updated in April 2018.
